77dd77 Privacy Policy

1 Introduction

77dd77 ("the Platform", "we", "us", "our") operates the online casino and sports betting service available at 77dd77.vip, serving players primarily based in Bangladesh. We recognise that your privacy is important and we are committed to protecting the personal information you share with us when using our services.

This Privacy Policy sets out in detail what personal data 77dd77 collects from you, the purposes for which that data is used, the legal bases upon which we rely, the circumstances under which data may be shared with third parties, and the rights you hold regarding your personal information. This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

References to "personal data" in this policy mean any information that identifies or could reasonably identify you as an individual — including your name, email address, phone number, payment details, device identifiers, and account activity records.

2 Data We Collect

77dd77 collects the following categories of personal data from players and visitors to the platform:

2.1 Account Registration Data

• Full legal name — required to verify your identity and process withdrawals.
• Date of birth — required to confirm you are aged 18 or above.
• Email address — used for account communications, verification, and support.
• Mobile phone number — used for account security and, where applicable, payment processing via bKash or Nagad.
• Username and password — your login credentials. Passwords are stored in encrypted form and are never accessible to 77dd77 staff in plain text.

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (National Identity Card, passport, or driving licence);
• Proof of address documents (utility bill, bank statement, or official correspondence);
• Proof of payment method ownership (screenshots or confirmation from bKash, Nagad, Rocket, or bank accounts).

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers;
• Payment method details (bKash/Nagad account numbers, bank account identifiers) — card numbers and full bank credentials are never stored by 77dd77 directly;
• Account balance history and bonus fund records.

2.4 Gaming & Betting Activity Data

• Game sessions played, bet amounts, win/loss records, and wagering history;
• Sports bets placed, markets selected, and settlement outcomes;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests).

2.5 Technical & Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session timestamps, login history, and platform navigation data;
• Cookie identifiers and analytics data (see Section 8).

2.6 Communications Data

• Support tickets, live chat transcripts, and email correspondence with our team;
• Survey responses and feedback submitted voluntarily.

3 How We Collect Your Data

77dd77 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion;
• Automatically: When you visit or use the 77dd77 platform, our servers and analytics systems automatically record technical and device data including IP address, session data, and cookie information;
• From payment processors: When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a bank transfer, the payment provider may share transaction confirmation data with us to enable correct crediting of your account;
• From identity verification partners: Where we use a third-party KYC service to verify your identity documents, that service may provide us with a verification result and associated identity data.

4 How We Use Your Data

The personal data collected by 77dd77 is used exclusively for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration data, device data
Age and identity verification (KYC)	KYC documents, registration data
Processing deposits and withdrawals	Financial data, KYC data
Delivering and improving platform services	Gaming activity, technical data
Fraud prevention and security monitoring	All data categories
Responsible gaming compliance	Gaming activity, registration data
Customer support communications	Communications data, registration data
Sending promotional offers (with consent)	Registration data, gaming activity
Platform analytics and performance	Technical data, cookie data

5 Legal Basis for Processing

77dd77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and KYC verification;
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responsible gaming obligations;
• Legitimate interests: Processing carried out to protect the security and integrity of the 77dd77 platform, prevent fraud and abuse, and improve our services — provided this does not override your fundamental privacy rights;
• Consent: Processing for marketing communications, where you have explicitly opted in to receive such communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Third Parties

77dd77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data in the following limited and controlled circumstances:

6.1 Payment Processors

To process deposits and withdrawals, we share necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners process your data solely to facilitate payment transactions and are bound by their own privacy and data security obligations.

6.2 Game Providers

Third-party game studios (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Habanero, Spribe, and Ezugi) may receive session data — such as a player identifier and bet amounts — to operate their games on the 77dd77 platform. These providers do not receive your full personal profile and are contractually prohibited from using your data for any purpose other than delivering their gaming services.

6.3 Identity Verification Services

To fulfil our KYC obligations, we may share identity documents with third-party verification service providers. These providers process your data solely for the purpose of confirming your identity and age, and are subject to strict data handling agreements.

6.4 Legal and Regulatory Authorities

77dd77 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by law, court order, or other legal process. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement.

6.5 Business Transfers

In the event that 77dd77 undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the relevant acquiring party as part of that transaction. We will notify affected players of any such transfer and the privacy implications in advance where possible.

7 Data Retention

77dd77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account registration and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity and betting history: Retained for a minimum of three (3) years from the date of the activity;
• Support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes;
• Technical and device data (logs): Retained for up to twelve (12) months in active systems, with archived records retained in accordance with legal obligations.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8 Cookies & Tracking Technologies

The 77dd77 platform uses cookies and similar tracking technologies to enhance your user experience, maintain session continuity, and gather anonymous analytics data. The following categories of cookies are used:

8.1 Strictly Necessary Cookies

These cookies are essential for the 77dd77 platform to function correctly. They enable you to navigate the site, maintain your logged-in session, and access secure areas of the platform. These cookies cannot be disabled without significantly impairing your ability to use 77dd77.

8.2 Functional Cookies

Functional cookies remember your preferences — such as language settings and display configurations — to provide a more personalised and consistent experience across visits. Disabling these cookies may result in some features not working as expected.

8.3 Analytics Cookies

We use analytics cookies to understand how players interact with the 77dd77 platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data is collected in aggregate and anonymised form and is used solely to improve platform performance and user experience.

8.4 Managing Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies may prevent you from accessing your 77dd77 account. For guidance on managing cookies in your browser, consult your browser's help documentation.

9 Your Privacy Rights

As a player on the 77dd77 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• Right of Access: You may request a copy of all personal data that 77dd77 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations — for example, we are required to retain financial records for a minimum of five years regardless of an erasure request.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

10 Data Security

77dd77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 77dd77 platform is encrypted using 256-bit SSL/TLS protocols;
• Password Hashing: Account passwords are stored using industry-standard cryptographic hashing algorithms. Plain-text passwords are never stored or accessible;
• Access Controls: Personal data is accessible only to authorised 77dd77 staff and service partners who require it to perform their duties, on a strictly need-to-know basis;
• Secure Infrastructure: 77dd77 operates on secure server infrastructure with regular security reviews, vulnerability assessments, and patching protocols;
• Fraud Monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, suspicious transactions, or potential fraud.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights or interests, 77dd77 will notify affected players promptly and take all reasonable steps to mitigate the impact.

11 Children's Privacy

The 77dd77 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 77dd77, please contact us immediately at [email protected]. Upon verification, we will close the account and delete all associated personal data without delay.

12 Updates to This Privacy Policy

77dd77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will update the "Last Updated" date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notice.

Your continued use of the 77dd77 platform after any update to this Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77dd77 handles your personal data, please reach out to our support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected] (plain text only — not a clickable link)
• Platform: 77dd77.vip
• Subject Line for Privacy Requests: "Privacy Rights Request"